The National Association of County Veterans Service Officers is an organization made up of local
government employees. Our members are tasked with assisting veterans in developing and
processing their claims. Between 75 and 90% of the claims presented to the Veterans
Administration each year originate in a county veterans office. Our members sit across from
those men and women who wish to file a claim each day. They are our friends and neighbors
members of our communities whom we see often daily. We exist to serve veterans and partner
with the National Service Organizations and the Department of Veterans Affairs to serve
veterans. Our Association focuses on outreach, standardized quality training, and claims
development and advocacy. We are extension or arm of government, not unlike the VA itself in
service to the nation’s veterans and their dependents.
Our workforce represents approximately 2,400 employees from 28 states available to partner
with Department of Veterans Affairs to help speed the process of claims development and
transition of our military personnel to civilian life.
Outreach and claims processing improvements are essential if we are to fulfill the obligation
proclaimed by Abraham Lincoln “…To care for him, who shall have borne the battle and for his
widows and orphans…”. This is our focus and passion.
What is NACVSO?
NACVSO was recognized officially by the U.S. Department of Veterans Affairs “for the purpose of
preparation, presentation, and prosecution of claims under laws administered by the Department
of Veterans Affairs” in a letter dated April 19, 1993 signed by Jesse Brown, Secretary. The letter
further states that this recognition “is accorded pursuant to 38 U.S.C. Section 5902 and 38 C.F.R.
Section 14.628(c) and is solely for the purpose of claimant representation” before the Department
of Veterans Affairs. Also included was the statement that “Accreditation of representatives
associated with your organization will be handled on an individual basis in accordance with 38 C.
F.R. Section 14.629.”
County Veteran Service Officers
When you come into the County Veterans Services Office you will be referred to a service officer
for assistance. The County Veterans Service Officer has a compassionate understanding of the
problems, which confront veterans, widows, widowers, and children. The County Veterans
Service Officer knows the extent, the meaning and the application of laws that have been passed
by the U.S, Congress in the interests of veterans and their dependents. They also know the rules
and regulations adopted by the Department of Veterans Affairs to clarify and implement those
laws. The County Veterans Service Officer will apply specialized knowledge in the best way
suited to the needs of every individual veteran or other beneficiary who comes to the office for
assistance.
Need Assistance? Want Advice?
If you want assistance or need help in obtaining benefits, Contact Us and we will do our best to
answer your questions or help you contact the County or State Veterans Service Officer nearest
your place of residence, or you may go to the “Officer and Committees” page and contact one of
our officers directly. In your e-mail, please include the name of your city, county and state. You
will receive a response within 24 hours.
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