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The work of NSOs extends well beyond their offices and extends to deep within the veterans
community.
Part of their outreach activities involves DAV's Mobile Service Office (MSO) Program. This
program is designed to educate disabled veterans and their families on specific veterans'
benefits and services.
This outreach program generates considerable claims work on behalf of veterans and their
families. The job of the NSO is to seek out veterans, to discover if they have a claim, and to
follow that claim through to a successful conclusion.
The roll-out of DAV’s Mobile Service Office (MSO) program in March 2001 is the most
extensive outreach effort in the history of our organization. It is an outstanding example of the
DAV’s foresight and commitment to the men and women who have served and sacrificed for
our nation.
These distinctive looking and well equipped "offices on wheels" will eliminate long trips some
veterans in smaller towns and rural communities must take to visit our National Service
Offices. This means providing better service to more veterans and their families. NSOs, often
aided by Department and Chapter Service Officers, who are staffing the MSOs, will stop in
communities across the country to counsel and assist veterans in completing applications for
benefits from the VA and other government agencies.
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MSO Calendar (pdf)
Please Note: In order To View.PDF Files, You Will Need Adobe Acrobat Reader.
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